Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Phone number when you call our service
• Area code and general location information
• Information you voluntarily provide during calls

Usage Information

• Call duration and frequency
• Time and date of calls
• Browser and device information when visiting our website
• IP address and general geographic location

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Connect you with appropriate chat partners or third-party services
• Process transactions and billing
• Improve and personalize our services
• Communicate with you about services, updates, and promotions
• Generate leads for affiliated dating websites and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

3. Information Sharing

We may share your information with:

• Affiliated Dating Services: As a lead generation service, we share information with partner dating websites and services that you may be connected to.
• Service Providers: Third parties who assist us in operating our services, such as telecommunications providers and payment processors.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt-out of marketing communications
• The right to object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact Novaura LLC.